Victoria Fine, co-owner of Fine Promotions, wearing a yellow jacket and smiling. She and her husband, Robb Fine, run the company specializing in promotional products and branded apparel.

Less than 1-minute read

Fine Promotions drops weekly promo themes packed with ideas to elevate your brand and connect with your customers.

Promotional products create something digital marketing can’t: a real-world, lasting connection to your brand. At a time when hybrid teams, virtual meetings, and inbox overload are the norm, the right branded item cuts through the noise and keeps your brand top of mind—literally in someone’s hand, on their desk, or in their everyday carry.

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Fine Promotions, Inc. 1/11/24 Fine Promotions, Inc. 1/11/24

6 Helpful Tips to Address Unhappy Customers

It’s the moment you dread. The phone call you don’t want to pick up. The review you’re scared to address. Responding to unhappy customers seems like a chore. It can be overwhelming and humiliating when the customer is shouting at you from the other end of the line. The good news is there are steps you can take to address those bitter customers. Here’s a list of how to get through the phone call gracefully, without sobbing afterward.