Graphic with the words 'FINE FINDS' above 'IDEAS IN YOUR INBOX' in a newsletter or promotional design.
Victoria Fine, co-owner of Fine Promotions, wearing a yellow jacket and smiling. She and her husband, Robb Fine, run the company specializing in promotional products and branded apparel.

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Fine Promotions drops weekly promo themes packed with ideas to elevate your brand and connect with your customers.

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Lifestyle, Business Advice, 1 Minute Read Fine Promotions, Inc. Lifestyle, Business Advice, 1 Minute Read Fine Promotions, Inc.

6 Helpful Tips to Address Unhappy Customers

It’s the moment you dread. The phone call you don’t want to pick up. The review you’re scared to address. Responding to unhappy customers seems like a chore. It can be overwhelming and humiliating when the customer is shouting at you from the other end of the line. The good news is there are steps you can take to address those bitter customers. Here’s a list of how to get through the phone call gracefully, without sobbing afterward.

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Case Studies, 1 Minute Read Fine Promotions, Inc. Case Studies, 1 Minute Read Fine Promotions, Inc.

Case Study: Promo'd to a Tee

As part of a newly developed corporate social responsibility initiative, an insurance company instituted an annual “give back” day where employee groups volunteered in their communities. The company provided each participant with a Champion® Jersey Short Sleeve Tee in their corporate color and imprinted with the program logo and tagline to wear during their day of giving.

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Lifestyle, 1 Minute Read Fine Promotions, Inc. Lifestyle, 1 Minute Read Fine Promotions, Inc.

Corporate Social Responsibility and the Beauty of Giving Back

Organizing a fundraising event. Donating food to a local animal shelter. Serving at a soup kitchen. No matter what you do to give back, volunteering feels pretty good, doesn’t it?

But it doesn’t have to stop there. More and more corporations across America are setting their sights on social causes and doing everything they can to give back to society. Ben and Jerry’s Ice Cream supports family farms. Google provides grants to several social impact initiatives, like Goodwill Industries International. Levi Strauss prevents water waste throughout the jeans manufacturing process.

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Popular, 10 Minute Read Fine Promotions, Inc. Popular, 10 Minute Read Fine Promotions, Inc.

"Demystifying the Promotional Products Glossary of Terms: Your Ultimate Guide"

Do you wonder what realy you are paying for when there is a Set Up Charge or a PMS Match fee? Well, no more! We are here to help demystify this oft-confusing world for your promotional product need - with our comprehensive guide to understanding all of the terminology used. Covering topics such as die-cutting, screen printing, spot color, and much more, join us as we take an insider’s look at deciphering these complicated phrases and procedures.

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